Huawei P Smart (2017)

Huawei

Notifications, background tasks, automatic synchronization or alarms do not work correctly for “Example App” on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom left, choose “Battery”.
  3. Tap on “Launch”.
  4. In the bottom half, find “Example App”.
  5. Next to “Example App”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  6. Tap on “Example App” again to turn the switch off, i.e. with its knob or handle to the left.
  7. A window with the title “Manage manually” should appear.
  8. Next to “Auto-launch”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  9. Next to “Secondary launch”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  10. Next to “Run in background”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  11. Tap on “OK”.
  12. Scroll back to the top.
  13. At the top, tap on “Manage batch manually”.
  14. Find “Example App” in the list of apps.
  15. Next to “Example App”, make sure there are three checkmarks in the checkboxes.
  16. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Apps”.
  4. At the bottom, tap on “Settings” (gear icon).
  5. Choose “Special access”.
  6. Tap on “Ignore battery optimization”.
  7. In the drop-down list at the top, switch from “Allowed” to “All apps”.
  8. Find “Example App” in the list of apps.
  9. Tap on “Example App”.
  10. Select “Allow”.
  11. Tap on “OK”.
  12. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open “Example App” on your device.
  2. Press ○ (“Home”) at the bottom of your device to go back to your home screen.
  3. Press □ (“Overview”) at the bottom of your device to open the overview of recently used apps.
  4. In the top-right corner of the entry for “Example App”, find the lock icon.
  5. If the lock icon is closed and has a dot inside its bottom rectangle, there’s nothing left for you to do. Otherwise, proceed with the next step.
  6. Tap on the lock icon so that it closes and gets a dot inside its bottom rectangle.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Press □ (“Overview”) at the bottom of your device to open the overview of recently used apps.
  2. Do not press the trash icon at the bottom. Remember never to tap on the trash icon here.
  3. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Apps”.
  4. Find “Example App” in the list of apps.
  5. Tap on “Example App”.
  6. Choose “Permissions”.
  7. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Apps”.
  4. Find “Example App” in the list of apps.
  5. Tap on “Example App”.
  6. Choose “Notifications”.
  7. At the top, next to “Allow notifications”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  8. Next to “Display in the status bar”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  9. Tap on “Lock screen notifications”.
  10. Select either “Display” or “Hide notification content”.
  11. Next to “Priority display”, make sure the switch is turned on, i.e. with its knob or handle at the right, unless you have any objections.
  12. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom center, choose “Mobile data”.
  3. Tap on “Networked apps”.
  4. Find “Example App” in the list of apps.
  5. Next to “Example App”, make sure there are two checkmarks in the checkboxes.
  6. At the very top, tap on the downward-pointing arrow (⌄ or ▾).
  7. Choose “Advanced network settings”.
  8. Find “Example App” in the list of apps.
  9. Next to “Example App”, make sure there are two checkmarks in the checkboxes.
  10. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom center, choose “Mobile data”.
  3. Tap on “Data usage ranking”.
  4. Using the tabs at the top, switch from “Day” to “Month”.
  5. Find “Example App” in the list of apps.
  6. Tap on “Example App”.
  7. Scroll down to the bottom half.
  8. Next to “Mobile data”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  9. Next to “Wi-Fi”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  10. Next to “Background data”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  11. Next to “Roaming data”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  12. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Apps”.
  4. At the bottom, choose “Settings” (gear icon).
  5. Tap on “Special access”.
  6. Choose “Unrestricted data access”.
  7. Find “Example App” in the list of apps.
  8. Next to “Example App”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Apps”.
  4. Find “Example App” in the list of apps.
  5. Tap on “Example App”.
  6. Choose “Data usage”.
  7. Scroll down to the bottom half.
  8. Next to “Mobile data”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  9. Next to “Wi-Fi”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  10. Next to “Background data”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  11. Next to “Roaming data”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  12. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom left, choose “Battery”.
  3. At the top right, tap on the gear icon.
  4. Next to “Power-intensive prompt”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Tap on “Keep Wi-Fi on when sleeping”.
  6. Select “Always”.
  7. Next to “Keep mobile data on when sleeping”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. Do not press “Cleanup” at the bottom left. Remember never to use “Cleanup” here.
  3. If you’ve opened it by accident, proceed with the next step. Otherwise, there’s nothing left for you to do.
  4. Do not press “Clean” in the upper half. Remember never to use “Clean” here.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. Do not press “Optimize” in the middle of the screen. Remember never to use “Optimize” here.
  3. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom left, choose “Cleanup”.
  3. At the top right, tap on the gear icon.
  4. Next to “Auto cleanup”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom left, choose “Battery”.
  3. Next to “Power saving mode”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  4. Next to “Ultra power saving mode”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom center, choose “Mobile data”.
  3. Tap on “Data saver”.
  4. At the top, next to “Data saver”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Scroll down to the bottom half.
  6. Find “Example App” in the list of apps.
  7. Next to “Example App”, make sure the switch is turned on, i.e. with its knob or handle at the right.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Apps”.
  4. Find “Example App” in the list of apps.
  5. Tap on “Example App”.
  6. At the top, choose “Storage”.
  7. Do not press “Clear data” or “Clear cache”. Remember never to use “Clear data” or “Clear cache” here.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Wireless & networks”.
  3. Tap on “Wi-Fi”.
  4. At the bottom, choose “Configure” (gear icon).
  5. Tap on “Keep Wi-Fi on during sleep”.
  6. Select “Always”.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom center, choose “Mobile data”.
  3. At the top right, tap on the gear icon.
  4. Next to “Lock screen data usage reminder”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the bottom left, choose “Battery”.
  3. Do not press “Optimize” at the bottom. Remember never to use “Optimize” here.
  4. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Users & accounts”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. At the top, next to “Auto-sync data”, make sure there’s a checkmark in the checkbox.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “Notifications & status bar”.
  4. Next to “Display carrier name”, make sure the switch is turned off, i.e. with its knob or handle at the left, unless you have any objections.
  5. Tap on “Notification method”.
  6. Select either “Icons” or “Numbers”.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. Open the “Phone Manager” on your device.
  2. At the top right, tap on the gear icon.
  3. Choose “Shortcuts”.
  4. Next to “Cleanup”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  5. Next to “Battery”, make sure the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?


  1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “Example App”, and prevent them from working correctly.
  2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “Example App”.
  3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on your Huawei P Smart (2017)?