Android 5 (“Lollipop”)

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Notifications, background tasks, automatic synchronization or alarms do not work correctly for “Example App” on Android 5 (“Lollipop”)?


  1. Open “Security” on your device.
  2. Choose “Accelerator”.
  3. In the top-right corner, tap on “⚙” (“Gear”).
  4. Choose “Memory acceleration whitelist”.
  5. If “Example App” is in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
  6. At the bottom, tap on “Add to whitelist”.
  7. Choose “Example App” from the list of apps.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  9. Open “Example App” on your device.
  10. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open “Security” on your device.
  2. Choose “Permissions”.
  3. Choose “Auto-launched apps”.
  4. Find “Example App” in the list of apps.
  5. Next to “Example App”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Example App” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open “Security” on your device.
  2. Choose “Permissions”.
  3. Choose “Notifications” or “App notifications”.
  4. Find “Example App” in the list of apps.
  5. Next to “Example App”, make sure that there is a checkmark in the checkbox.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open “Security” on your device.
  2. Choose “Permissions”.
  3. Choose “App management”.
  4. Choose “Example App” from the list of apps.
  5. Next to “Auto launch” and “Notification”, make sure that the switches are turned on, i.e. with their knobs or handles at the right.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Example App” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open “Security” on your device.
  2. Choose “Permissions”.
  3. Choose “Run in background”.
  4. Choose “Example App” from the list of apps.
  5. Below “Run in background”, make sure that it says “Allow running in background”.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Example App” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open “Security” on your device.
  2. Choose “Power”.
  3. Next to “Low power mode” and “Super saving mode”, make sure that it says “Off” or “Disabled”.
  4. Choose “Standby management”.
  5. Find “Example App” in the list of apps.
  6. Next to “Example App”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  8. Open “Example App” on your device.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open the “Settings” of your device.
  2. Choose “Sound & notification”.
  3. Choose “App notifications”.
  4. Choose “Example App” from the list of apps.
  5. Next to “Block”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. At the top, select “Downloaded”.
  4. Choose “Example App” from the list of apps.
  5. At the top, next to “Show notifications”, make sure that there is a checkmark in the checkbox.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open the “Settings” of your device.
  2. Choose “Accounts”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Next to “Auto-sync data”, make sure that there is a checkmark in the checkbox.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Battery saver”.
  5. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.
  7. Open “Example App” on your device.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “Example App”, and prevent them from working correctly.
  2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “Example App”.
  3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?


  1. If you’ve made any changes based on the advice above and you’ve adjusted the settings of your device, proceed with the next step. Otherwise, there’s nothing left for you to do.
  2. Restart your device once. You can either choose the “Restart” option directly, if available, or turn off your device, wait a few seconds, and then turn it on again manually.
  3. Open “Example App” once on your device – by tapping on “Example App” on your home screen or in the list of all apps.
  4. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 5 (“Lollipop”)?